Privacy Policy — Chickirice

Store Name: Chickirice
Website: chickirice.com
Email: support@chickirice.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Effective Date: January 2026

1. Introduction

Chickirice (“Chickirice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website chickirice.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you browse or make purchases through the Website.

By accessing the Website or submitting personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect several types of information to operate our store, process orders, and enhance user experience.

A. Information You Provide Directly

This includes information submitted when you:

• Place an order
• Create an account
• Contact customer support
• Subscribe to newsletters or marketing
• Participate in surveys or promotions

Information may include:

• Name
• Email address
• Billing address
• Shipping address
• Phone number (optional)
• Payment details (processed securely by third-party processors)
• Order details and purchase history

We do not store full credit card or payment credentials on our servers.

B. Automatically Collected Information

When using the Website, we automatically collect certain browsing data, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages
• Date/time stamps
• Cookie and tracking identifiers
• Session behavior (viewed products, cart status, click data)

This information is used for analytics, personalization, security, and store operations.

C. Cookies & Tracking Technologies

The Website uses cookies, pixels, and analytics tools to:

• Enable website functionality
• Remember preferences
• Support checkout
• Measure performance
• Personalize marketing

Users may control cookie settings via browser preferences.

3. How We Use Personal Information

We use collected information for purposes including, but not limited to:

• Processing and fulfilling orders
• Providing shipping, tracking, and delivery updates
• Maintaining account access
• Responding to inquiries or support requests
• Managing returns, refunds, and exchanges
• Improving Website performance and functionality
• Personalizing shopping experience
• Preventing fraud or unauthorized activity
• Sending marketing communications (with consent where required)
• Legal compliance and regulatory obligations

4. Sharing & Disclosure of Information

We do not sell personal information for monetary compensation.

However, we may share information with trusted third-party service providers that support store operations, including:

• Payment processors
• Shipping carriers
• Fulfillment partners
• Email platforms
• Customer service tools
• IT and analytics platforms
• Fraud prevention services

We may also disclose information for legal compliance, business transfers, or safety purposes.

5. Payments & Security

Payments are processed by secure third-party gateways. Financial data is handled according to the payment provider’s privacy policies. We implement reasonable security measures; however, no online system can guarantee complete protection.

6. Marketing Communications

If subscribed, users may receive promotional emails regarding releases, offers, and store updates. Customers may opt-out anytime via unsubscribe link or by emailing support.

7. Your Privacy Rights

Depending on jurisdiction, customers may have rights to access, correct, delete, or request information regarding personal data. Requests may require identity verification.

8. Data Retention

Personal data is retained as necessary for order fulfillment, compliance, tax, legal, and operational purposes.

9. Children’s Privacy

The Website is not intended for children under 13. We do not knowingly collect data from minors.

10. Third-Party Links

The Website may contain third-party links. Chickirice is not responsible for privacy practices of external sites.

11. Do Not Track Signals

The Website does not currently respond to DNT signals.

12. International Users

If accessing from outside the U.S., personal information may be transferred to jurisdictions with different laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or regulations. Continued use after updates constitutes acceptance.

14. Contact Information

For privacy inquiries or rights requests, contact:

Chickirice — Customer Support
Email: support@chickirice.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday