Shipping Policy

Chickirice
Last Updated: January 2026

At Chickirice, we are committed to providing a reliable and transparent shipping experience from the moment you place an order until your purchase arrives at your doorstep. This Shipping Policy explains how and when we process orders, expected delivery timelines, our flat-rate shipping fees, tracking information, carriers used, and other details relevant to the handling and delivery of apparel purchased from chickirice.com.

This policy applies to all orders placed directly through Chickirice via our website chickirice.com and covers t-shirts and related apparel products sold and shipped by our store.

1. Order Processing & Handling Times

We generally process orders within 1 business day after payment is successfully verified. Order processing includes order confirmation, product handling, quality checks, inventory verification, packaging, and shipment preparation.

Orders are processed Monday through Friday during business operating hours. Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may occasionally be extended under circumstances such as:

• High order volume
• Holiday periods
• Weather or logistical interruptions
• Inventory shortages
• Payment verification delays

When delays occur, we strive to notify customers promptly via email.

2. Shipping Cut-Off Time

To ensure efficient dispatch, Chickirice observes a daily shipping cut-off time of:

5:00 PM (EST) — Monday through Friday

Orders submitted and paid for before the cut-off time are typically processed the same business day. Orders placed after 5:00 PM (EST) will be processed on the next business day.

3. Shipping Methods, Delivery Services & Tracking

We ship domestic orders through reputable national carriers. Shipping service selection may vary depending on efficiency, location, and package type. Standard carriers may include:

• USPS (United States Postal Service)
• UPS
• FedEx

All shipped orders will include tracking information. Tracking details are emailed once the shipment has been scanned and accepted by the carrier. Customers may track their package through the carrier’s official website using the tracking number provided.

Delivery times vary based on factors such as distance, carrier workload, and weather conditions. Chickirice does not guarantee delivery dates but provides estimates based on carrier standards.

4. Flat-Rate Shipping Fees

Chickirice offers straightforward, flat-rate shipping to simplify costs:

This fee covers packing, handling, and carrier transportation charges for orders within the domestic service area.

We may run promotional free-shipping offers from time to time. Such offers will be clearly stated on our website when active and may apply subject to minimum purchase requirements or specific product categories.

5. Estimated Delivery Timelines

The estimated timeline for delivery includes both handling time and transit time. Please use the chart below for reference:

All timeframes are estimates and not guaranteed. Chickirice is not responsible for delays caused by carriers or events beyond our control, such as weather conditions, peak seasonal volume, or local disruptions.

6. Delivery Schedule & Business Days

Business days are defined as Monday – Friday, excluding national holidays. Carrier transit times are based on business day calculations.

Orders may still move through carrier systems on weekends depending on the carrier, but weekend transit movement cannot be guaranteed.

Our support staff is available to assist with order inquiries and tracking verification during:

Support Hours:
8:00 AM – 7:00 PM (EST), Monday – Saturday
Contact Email: support@chickirice.com

7. Delivery Address Requirements

Customers are responsible for providing accurate and complete delivery information at checkout. This includes:

• Full Name
• Street Address
• Apartment / Suite / Unit Number (if applicable)
• City
• State
• Postal Code
• Contact Phone Number
• Email Address

We are not responsible for failed or delayed deliveries due to incorrect or incomplete delivery details provided at checkout. Customers may contact our support team promptly after placing an order if they need to correct address information before dispatch.

8. Failed or Unsuccessful Delivery Attempts

If a package cannot be delivered due to incorrect address information, refusal of the package, or failure to receive the delivery, the item may be returned to us by the carrier. Upon return, a reshipment fee may apply if the customer requests re-delivery. Alternatively, a refund may be processed, excluding the original shipping cost.

9. Lost, Delayed, or Stolen Packages

Once a package has been handed over to the selected carrier and a tracking number has been issued, ownership transfers to the customer. In the case of loss or theft, the customer should file a claim directly with the carrier; however, Chickirice may assist with carrier communication when possible.

Delays in transit are the responsibility of the carrier and may occur due to:

• Weather conditions
• Service disruptions
• Seasonal volume
• Mechanical issues
• Customs or routing challenges

Customers should allow reasonable time for carrier resolution before replacement or refund options are considered.

10. Damaged Shipments

If your order arrives visibly damaged, please document the damage immediately, including photos of:

• The packaging
• The product
• The shipping label

Customers must notify our support team within a reasonable timeframe so we may assist with replacement or resolution steps.

11. Shipping Restrictions

At this time, Chickirice primarily ships within the United States. Products categorized as apparel (t-shirts) generally do not have special hazardous restrictions. If expansions or international shipping options become available, updates will be posted to this policy.

12. Order Status & Tracking Updates

Once your order ships, tracking information is sent to the email used during checkout. Customers may check the status via:

• The carrier’s website
• Account order history (if ordering with an account)
• Customer service support by email

Typical tracking statuses may include:

• Label Created
• In Transit
• Out for Delivery
• Delivered
• Exception

13. Delivery Confirmation

Most carriers may mark an order as “Delivered” once it reaches the designated address. If a delivery confirmation is received but the item cannot be located, customers should:

• Check around the property and entrances
• Ask household members
• Check with neighbors
• Contact the carrier directly for GPS confirmation

Carriers may sometimes scan delivery early before the package physically arrives. Customers should allow up to 48 hours for final placement in these cases.

14. Holidays, High Volume & Seasonal Adjustments

Shipping timelines may extend during:

• Seasonal shopping periods
• Black Friday/Cyber Week
• Holiday sales
• National holidays
• Peak logistical volume periods

We recommend ordering early during busy seasons to avoid unexpected delays.

15. Order Verification & Fraud Screening

To ensure transaction security, orders may undergo verification. This may include confirmation of payment authorization or validation of address information. Orders that fail verification may be canceled or delayed until resolved.

16. Customer Support Assistance

Our support team is available for shipping questions, order status checks, carrier issues, and address corrections when possible.

Email: support@chickirice.com
Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Messages received outside business hours will be responded to promptly on the next business day.

17. Policy Updates

Chickirice reserves the right to modify this Shipping Policy at any time to reflect operational, carrier, legal, or logistical changes. Updates will be published on this page and take effect immediately upon posting.

18. Acceptance of Policy

By purchasing from chickirice.com, you acknowledge and agree to the terms outlined in this Shipping Policy, as well as our Terms of Service and Return & Refund Policy.